You can trust LDS to find your leak.

Just wanted to let you know my plumber got to me yesterday and fixed the t-joint. The thread had worn, probably fitted originally a bit shabbily he thinks. No damage getting that corner cupboard out and leaving worktop alone thank goodness. Thanks again Scott for being able to pinpoint where it was with your equipment….fab.

Just to say.. they found the leak!.. and now it has been repaired.. which is great! I would also like to say how impressed we all were with Lee… very professional, very polite… We would definitely recommend your company/service/staff. What a refreshing change! Thanks once again for all your help!

Barney was calm, very responsive to questions and kept as in obtrusive as possible. We are a B&B and our guests were considered with understanding. The process was thorough and we were able to be with/ take part .although it took 4hours to find we are just so very glad to be in a position to repair it and be back to normal. We would recommend this company without hesitation.

Great service but expensive. I had to change my appointment with a few days notice and this was done without a problem – thank you. Adrian turned up on time and was very thorough – it took about 3 hours, but the leak was detected very accurately so my plumber was able to fix with minimum disruption to the tiled floor! I do think the service is very expensive, but at least it worked.

Lds done exactly what they promised turned up on time and pinpointed the leak on 2 mains water within 1 half hours. Engineer stayed on site until excavated to ensure leak detection was accurate. On a 24 metre length of mains water detection was within 200 mm of leak saved me a lot of time and money as the location was on a private road that had just been topped out.

Your engineer Barry called this morning and I can report the he successfully traced the leak. He has a pleasant personality and he is also a very clean and tidy worker. Professionally he is very competent and he was happy to discuss what he was doing. If all visiting engineers were in his league there would a lot fewer disgruntled clients.

Many thanks for your report. Brett was great yesterday. He went above and beyond what I expected from him. He was both professional and very personable in his work. Please pass our regards and thanks for his work. It looks now that we have ticked off another source of the problems. Brett suggested a couple of potential next steps which we will now follow up. Again, thanks for your support and great service.

I am writing just to say what a really helpful and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn’t catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it’s only right you are told. People are very quick to complain but never quick enough to give credit when it is due.