You can trust LDS to find your leak.

Your engineer Russell was able to tell us more about our central heating system than British Gas engineers! Russell was efficient and friendly and had British Gas done their job properly with the leak sealer as Russell did when he drained down the CH system then I would probably not have needed the leak survey.

I was very impressed with Gareth’s knowledge, his approach to finding the root cause of the leak, his communication skill ,his professional attitude and his friendliness. Gareth was very happy to answer any questions I had in full details. You don’t find many like Gareth to provide you the full package nowadays. It was a privilege meeting him. I am so pleased we choose your company to help us with detection of the leak. Please convey my thanks to Gareth.

I’d just like to pass on our appreciation to your specialist you sent out to us today – Gareth. Given these difficult times we currently find ourselves in he did an excellent Job. On time, friendly and helpful with advice, clearly communicating everything he was doing to detect the leak for us. A very professional and efficient service so thanks again.

Just wanted to say a big thank you for sending Barry to detect my leak today. He detected the leak and reassured me that there is nothing to worry about and that it would soon be resolved. Also, at my request he turned the water mains off, which is the first time in ages that I cannot hear running water under the floor, which has kept me awake for the last 3 nights. Once again a big thank you for sending such an experienced man I was delighted with the service.

Your engineer Barry called this morning and I can report the he successfully traced the leak. He has a pleasant personality and he is also a very clean and tidy worker. Professionally he is very competent and he was happy to discuss what he was doing. If all visiting engineers were in his league there would a lot fewer disgruntled clients.

I would like you to know that Lee is a credit to your company. He made sure that his job was sorted and saw it all the way through to the end. If all you operatives are like Lee you will have a successful company. Please pass my gratitude onto him. I will also pass these thoughts onto my insurance company.

I would just like to say thank you for the work that you carried out for me. I have now exposed the leak area and confirmed your second findings for my property. I very much appreciate that when the first check proved wrong you responded so quickly to correct it with a second visit. I have no hard feelings about the first visit the gentleman that came believed he had found the problem and left, in our working life I’m sure we have all been there at least once. Thank you again.

Engineer Chris was excellent, arrived promptly, very professional, clearly very experienced and detected a hidden leak in pipe work under screed/tiles which proved tricky. Cannot recommend these guys enough, if your in trouble with a leak, get them involved for a rapid result and great customer service. Thanks LDS and engineer Chris.”