You can trust LDS to find your leak.

Please be advised of the following service that was provided by your team member, Mr Barry Cronin. I was very impressed with his customer service, knowledge, care and understanding of the problem we were faced with and how he kept us informed throughout his inspection work. It is so nice to see someone who can see the whole picture and not just the problem. An absolute pleasure and would recommend him highly.

A very pleasant and very proficient person and his assistant who were positive and gave full information of the work and investigation whilst it was being carried out. The highlight was the fact that out leak was detected successfully !!!!! Highly recommended and a credit to the Company – LDS -they represented.

I just wanted to say how much we appreciated Bernie’s efforts today. He searched and tested high an low and probed everything possible until the very last moment when he spotted some salts and condensation, and then finally a gas leak under a kitchen unit!  The evidence is there, thank goodness. He told me that the boiler gauge is out of whack but that’s another thing. Most impressed with his tenacity. Thank you.”

I am a resident of the Print House in London. We have had several leaks in our building since it was renovated and made part residential in 2012. Our managing agents, Lamberts, organised a visit today which Barry attended. It is the second time he has attended site to locate the source of leaks. He is professional and very adept at finding the source – something others have not done on both occasions he was here.

Your engineer Barry called this morning and I can report the he successfully traced the leak. He has a pleasant personality and he is also a very clean and tidy worker. Professionally he is very competent and he was happy to discuss what he was doing. If all visiting engineers were in his league there would a lot fewer disgruntled clients.

I am writing just to say what a really helpful and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn’t catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it’s only right you are told. People are very quick to complain but never quick enough to give credit when it is due.

I’d just like to pass on our appreciation to your specialist you sent out to us today – Gareth. Given these difficult times we currently find ourselves in he did an excellent Job. On time, friendly and helpful with advice, clearly communicating everything he was doing to detect the leak for us. A very professional and efficient service so thanks again.

Just to say so many thanks for juggling everything to ensure your Engineer got to me yesterday, I have nothing but praise for your company, a great professional service so many thanks. British gas have been here all morning and fixed the problem. Again so many thanks. You and your engineer have made three people very happy.